Wednesday, November 27, 2013

Take a Technology Course and Further your Career!

Information Technology and Computers
Databases and Networks
  • Administering and Deploying System Center 2012 Configuration Manager
  • Administering Microsoft® SQL Server® 2012 Databases
  • Cisco Certified Entry Networking Technician (CCENT) Interconnecting Cisco Networking Devices Part 1
  • Cisco Certified Network Associate (CCNA) Interconnecting Cisco Networking Devices Part 2
  • Cisco Certified Network Professional (CCNP - 3 exams)
  • CompTIA Network+
  • Designing Business Intelligence Solutions with Microsoft® SQL Server® 2012
  • Designing Database Solutions for Microsoft® SQL Server® 2012
  • Designing and Implementing a Server Infrastructure
  • Developing Microsoft® SQL Server® 2012 Databases
  • Implementing a Data Warehouse with Microsoft® SQL Server® 2012
  • Implementing an Advanced Server Infrastructure
  • Implementing Cisco IP Routing
  • Implementing Cisco IP Switched Networks
  • Implementing Data Models and Reports with Microsoft® SQL Server® 2012
  • MCTS: Microsoft SQL Server 2008, Implementation and Maintenance Certification
  • Monitoring and Operating a Private Cloud with System Center 2012
  • Oracle Database 11g Certified Associate (OCA)
  • Troubleshooting and Maintaining Cisco IP Networks
  • TS: Configuring Microsoft Exchange Server 2010
  • TS: Configuring Windows Server 2008 Network Infrastructure
  • TS: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
  • PRO: Windows Server 2008, Server Administrator
  • PRO: Windows 7, Enterprise Desktop Administrator
Information Technology
  • Administering Windows Server 2012
  • ComTIA A+
  • CompTIA Strata
  • Configuring Advanced Windows Server 2012 Services
  • Installing and Configuring Windows Server 2012
  • PRO: Windows 7, Enterprise Desktop Support Technician
  • Upgrading Your Skills to MCSA Windows Server 2012
  • Certified Ethical Hacker (CEH) v 7.1
  • Certified Information Systems Security Professional (CISSP)
  • EC-Council Certified Security Analyst Licensed Penetration Tester
  • CompTIA Security+
  • Computer Hacking Forensic Investigator (CHFI) v8.0
  • Cybersecurity
  • Implementing Cisco IOS Network Security
  • CompTIA Linux+
  • CompTIA Project+
Software Training
  • Microsoft Office Access 2010
  • Microsoft Office Excel 2010
  • Microsoft Office Outlook 2010
  • Microsoft Office PowerPoint 2010
  • Microsoft Office Word 2010
  • Microsoft Office (MOS) 2013
  • Microsoft Office Excel 2013
  • Microsoft Office Access 2013
  • Microsoft Office Powerpoint 2013
  • Microsoft Office Outlook 2013
  • Microsoft Office Word 2013
  • What's New in Microsoft Office
Information Systems
  • PRO Windows Server 2008, Enterprise Administrator
  • CISA Certification
  • Cisco Voice Certification ICOMM 8
  • Configuring Windows 8
  • Healthcare IT Technician (CompTIA HIT-001) Exam Prep
  • Managing Information Systems
  • Configuring Windows 7
  • VMware vSphere 5
  • IT Infrastructure Library Foundations (ITIL) 2012
  • TS: Configuring Windows Server 2008 Active Directory
  • Managing and Maintaining Windows 8
  • Configuring and Administering SharePoint 2010
  • Core Solutions of Microsoft SharePoint Server
  • Advanced Solutions of Microsoft SharePoint Server 2013
Programming and Development
  • PRO: Designing and Developing Web Applications Using Microsoft .NET Framework 4
  • PRO: Designing and Developing Windows Applications Using Microsoft .NET Framework 4
  • Accessing Data with Microsoft .NET Framework 4
  • Querying Microsoft® SQL Server® 2012
  • MCTS: Microsoft SQL Server 2008, Business Intelligence Development and Maintenance Certification
  • Web Applications Development with Microsoft .NET Framework 4
  • Windows Applications Development with Microsoft .NET Framework 4
  • Windows Communication Foundation Development with Microsoft .NET Framework 4

Thursday, November 14, 2013

Besides their Pay, What do Employees Really Want?

Contact KLG to Find Out More!

According to a recent poll by Gallup Employees Most Want:
-To know what is expected of them

-A role which fits their abilities 

-Positive feedback and recognition regularly for work well done

-Managers and Owners who show care, interest and concern for their staff

-Opportunities for Development

Wednesday, November 6, 2013

Small Talk: Seeds of Value Creation

By- Kenneth L. Greenberg

When leaders and managers are faced with small talk in the form criticism of either of the organization or themselves, we find too frequently the impulsive reaction is to dismiss the negativity and the negative people.

We suggest, and others concur, that this dismissal may be a mistake. One of our white papers contains numerous sources on why critics both outside and inside the organization need a voice. These critics are often passionate about your organization or you, but cannot artfully voice the desire for you or your organization to improve. Worse, when you ignore them, they are denied an opportunity to contribute, collaborate and feel part of an organization. Disengagement leads to unhappiness which, in turn, leads to lowered productivity. As a result you lose an opportunity to keep your critics engaged in your success. Certain credible research suggests if an organization disengages from both internal and external critics and they in turn disengage from you, their passion for your organization can become destructive.

Properly harnessed criticism and complaints can be turned into constructive feedback that can be used to improve professional development programs, products, services and strategic planning.
Criticism directed toward management or leadership is where 360˚ surveys come in. Properly constructed, 360˚ tools can contain criticism and filter it into credible, valid and recognized leadership and management skill categories. Not only are critics given a voice, but also a platform to constructively and candidly engage with company management and leadership. This engagement can lead to meaningful behavior change by management and leadership. Research has proven that, if the correct behavior change is sustained, it will improve an organization’s effectiveness.

Custom surveys can be used to capture qualitative data and feedback about products and services. Properly constructed with statistical validity, these surveys can help interpret changing consumer tastes, competitive threats and demographic trends. Also, this data can be used as leading-edge indicators that drive innovation efforts and strategic planning. We also believe risk identification and risk management can be aided by a properly constructed survey tool.

While criticism may be misdirected or downright mean-spirited, using survey tools can contain the criticism and engage the criticizer. Done right, survey tools will filter the feedback into useful and meaningful data that can be used to improve leaders, managers and thereby improve the productivity and profitability of your organization.

Many experts in organizational development also believe the integration of qualitative data from internal stakeholders such as employees, managers, board members, etc. is a critical part of creating balanced scorecard tools that measure the performance and effectiveness of an organization. When properly analyzed and integrated into the strategic planning process, these tools can help organizations learn and drive change initiatives that promote growth and profitability.

We believe this is why our clients engage KLG Consultants, LLC to provide strategic human resource consulting. This includes our unique custom surveys.

Kenneth L. Greenberg is the CEO of KLG Consultants, LLC a leadership and business development firm based in Colorado. The firm offers large company professional development and training tools to organizations of all sizes. Visit for more information.